Shipping and Delivery

Delivery Times

Order processing and verification typically takes 1-4 business days depending on demand levels and product shortages.

The expected time of arrival is 12-21 business days. 

Changes To Orders

Once an order is placed, we cannot add, remove, or change any items/addresses in the order. 

Incorrect Addresses

In the event that a delivery address is submitted incorrectly when an order is placed, Shape From Home assumes no responsibility and cannot ship out a replacement package or refund these orders. 

If you realize that you submitted an incorrect address at the time of your order, please email us through our Contact Us page to notify us immediately. We can only correct the address if the order has not been shipped out yet.

Lost or Stolen Packages

We assume no responsibility for lost or stolen packages and cannot ship out any replacement packages or refund these orders. 

Please contact the shipping carrier directly if you have not received your package or cannot locate it. 

Cancellations 

Once an order is placed, it cannot be cancelled.

 

Please contact us via our contact forum.